Developer Forum Code of Conduct

About the Canada Post Developer Forum

The Developer Forum is an online environment where you can raise questions, get expert advice and resolve issues integrating Canada Post web services.

Make the Forum the first place you come for support, announcements, outage and maintenance schedules, release notes for web service versions, and discussions about Canada Post web services.

We’ve predefined categories and topics for ease of navigation.

Go to the Forum now. (Note: The Forum is only available to registered members of the Developer Program.)

Language policy

As a Crown Corporation, Canada Post is bound by the Official Languages Act. As such, the Developer Forum must be offered in both English and French. Our approach is as follows:

  • Posts may be made in either French or English. To respect the original intent and context of the posts, we will not translate them.
  • We will reply to posts in the language of the original post within one business day. We will translate replies into the other language on a best-effort basis, and will endeavor to do so within 3 business days.
  • Original content from Canada Post will be written in both languages. Where possible, we will endeavor to source third-party content in both languages. However, in the interest of providing quality information, we will post links to unilingual content if required.

Posting policy

By using this site and submitting a post, you agree to the terms and conditions of the posting policy.

  • Do not post or transmit any content that is unlawful, threatening, libelous, defamatory, obscene, inflammatory or pornographic, or anything that infringes upon the copyright, trademark, publicity rights or other rights of a third party.
  • Posts must be respectful of the opinions of others, and be related to the topic of the original post. Off-topic or offensive posts will be removed.
  • Do not post spam or advertising on the Forum.
  • Rely on forum advice provided by third parties at your own risk.
  • Do not post the same message in more than one forum. Duplicate posts will be removed.
  • Posts and opinions expressed by outside contributors do not necessarily represent the views of Canada Post, its management or employees. Canada Post does not endorse, or approve of their content. Canada Post is not responsible and disclaims any and all liability for the content of comments written by outside contributors to the forum.
  • Posts that do not comply with our policies will be deleted.
  • We reserve the right to change our guidelines and policies at any time.