Service animals are welcome in all post office locations, including postal outlets located within another retailer. Supporting documentation is not required.
I’m having difficulty accessing an online form or digital document
If you’re having difficulty with a document or an online form, let us know and we’ll try to provide an alternative.
How can I provide feedback on accessibility at Canada Post?
Canada Post welcomes feedback about accessibility. Learn about the variety of accessible feedback contact options.
I’m having difficulty using the mobile app
We are working to make sure the Canada Post mobile app is accessible to all customers. Learn about the variety of accessible feedback contact options.
I can't access my mailbox
Learn how to request delivery accommodation if you are unable to access your mailbox due to a health issue or limitation.
Snow is preventing me from getting to my mailbox
If you can’t retrieve your mail from the mailbox due to snow buildup, you can request snow clearance through a variety of contact options.