Filter closures and service interruptions
Outage Details – Saturday August 31 from 9:00 p.m. until Sunday September 1 at 7:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreImportant information for customers affected by wildfires in Jasper, Alberta
Jasper Post Office retail services set to resume on Thursday, August 29
Read moreImportant information for customers affected by wildfires in British Columbia
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreFree Mail Forwarding for customers affected by wildfires in Alberta and British Columbia effective August 2
Free Mail Forwarding for customers affected by wildfires in Alberta and British Columbia effective August 2
Read moreOutage Details – Saturday July 27 from 9:00 p.m. until Sunday July 28 at 7:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details – Saturday June 29 from 9:00 p.m. until Sunday June 30 at 7:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better.
Read moreOutage Details – Saturday June 15 from 9:00 p.m. until Sunday June 16 at 12:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details – Saturday June 8 from 9:00 p.m. until Sunday June 9 at 6:30 a.m. Eastern Time (ET).
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details – Saturday June 1 from 9:00 p.m. until Sunday June 2 at 9:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better.
Read moreFree Mail Forwarding for customers affected by wildfires in Alberta, British Columbia and Manitoba effective May 24
Free Mail Forwarding for customers affected by wildfires in Alberta, British Columbia and Manitoba effective May 24
Read moreOutage Details – Saturday May 18 from 9:00 p.m. until Sunday May 19 at 7:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details – Saturday May 4 from 9:00 p.m. until Sunday May 5 at 6:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details - Saturday, March 2 from 9:00 p.m. to Sunday, March 3 9:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details - Saturday, February 24 from 1:00 a.m. until 4:00 a.m. Eastern Time (ET), and Saturday, February 24 from 9:00 p.m. to Sunday, February 25 7:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details – Saturday February 17 at 9 p.m. until Sunday February 18 at 6 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details - Sunday February 4 from 12:01 a.m. until 6:00 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details - Saturday November 4 at 11 p.m. until Sunday November 5 at 5 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details - Sunday October 8 from 2:30 a.m. until 6:30 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details - Friday September 15 at 9 p.m. until Sunday, September 17 at 7 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage Details - Saturday September 9 at 9 p.m. until Sunday, September 10 at 7 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreAdditional information for residents affected by wildfires in British Columbia
As wildfires continue in parts of the country, Canada Post is offering free Mail Forwarding to keep residents of impacted communities connected.
Read moreAdditional information for residents affected by wildfires in the Northwest Territories
As wildfires continue in parts of the country, Canada Post is offering free Mail Forwarding to keep residents of impacted communities connected.
Read moreFree Mail Forwarding for customers affected by wildfires in the Northwest Territories effective August 30
Effective August 30, eligible residents can receive free Mail Forwarding service for up to 12 months. Impacted residents have until September 29 to register for the free service.
Read moreFree Mail Forwarding for customers affected by wildfires in British Columbia effective August 30
Effective August 30, eligible residents can receive free Mail Forwarding service for up to 12 months. Impacted residents have until September 29 to register for the free service.
Read moreImportant information for customers affected by wildfires in the Northwest Territories
Canada Post recognizes the difficulties facing many residents in communities across the Northwest Territories resulting from wildfires. Our team is actively working to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.
Read moreImportant information for customers affected by wildfires in British Columbia
Canada Post recognizes the difficulties facing many residents in communities across the province of British Columbia resulting from wildfires. Our team is actively working to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.
Read moreWildfires in N.W.T impacting mail delivery in Nunavut communities
Due to the ongoing wildfires in the Northwest Territories, we are experiencing some service disruptions in other communities including regions of Nunavut. Red and Yellow delivery service alerts have been issued for many communities affected by the wildfires.
Read moreUpdate: important information for customers affected by flooding in Nova Scotia communities
Damage from severe flooding in Nova Scotia continues to affect Canada Post’s collection and delivery services in parts of the province. We continue to assess the evolving situation and all options to best serve the people of Nova Scotia and keep them connected. As we do that, the safety of our employees continues to be our number one priority.
Read moreFloods impacting delivery in parts of Nova Scotia
Severe flooding in Nova Scotia continues to impact Canada Post’s collection and delivery services in the province. Collection and delivery operations resumed on Tuesday, July 25, in areas where it is safe to do so. Most post offices also reopened.
Read moreCanada Post issues delivery service alert for Nova Scotia
Canada Post is advising customers that it has issued a red service alert for the province of Nova Scotia due to severe flooding in the region.
Read moreOutage details - Saturday July 22 at 9 p.m until Sunday, July 23 at 3 a.m Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details - Saturday July 15 at 9 p.m until Sunday, July 16 at 7 a.m Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details - Saturday July 8 at 9 p.m. until Sunday July 9 at 7 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details - Saturday, June 24 at 9 p.m until Sunday, June 25 at 6 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable or impacted during this upgrade.
Read moreDelivery services in some parts of Nova Scotia affected due to wildfires
Wildfires and evacuation orders are affecting mail and parcel delivery in some regions of Nova Scotia. Canada Post continues to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Quebec communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreOutage details - Saturday June 17 at 9 p.m until Sunday, June 18 at 5 p.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreDelivery services in some parts of Nova Scotia affected due to wildfires
Wildfires and evacuation orders are affecting mail and parcel delivery in some regions of Nova Scotia. Canada Post continues to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Quebec communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Saskatchewan communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreDelivery services in some parts of Nova Scotia affected due to wildfires
Wildfires and evacuation orders are affecting mail and parcel delivery in some regions of Nova Scotia. Canada Post continues to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.
Read moreDelivery services in some parts of Nova Scotia affected due to wildfires
Wildfires and evacuation orders are affecting mail and parcel delivery in some regions of Nova Scotia. Canada Post continues to put contingency measures in place, assessing the situation and options, to best serve residents of these communities and to keep them connected. Where delivery is not possible, all Lettermail and parcels are being held securely. The safety of our employees is our number one priority and Red and Yellow delivery service alerts have been issued.
Read moreOutage details - Saturday, June 3 at 9 p.m until Sunday, June 4 until 7 a.m Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreImportant information for customers affected by wildfires in Hay River, N.W.T.
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Quebec communities
Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Quebec communities
Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Quebec communities
Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Quebec communities
Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Ontario communities
Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Quebec communities
Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Ontario communities
Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Quebec communities
Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Ontario communities
Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Quebec communities
Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Quebec communities
Floods are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreImportant information for customers affected by flooding in Ontario communities
Flooding is affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreOutage details - Saturday, May 13 at 9 p.m until Sunday, May 14 until 7 a.m Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreImportant information for customers affected by wildfires in Alberta communities
Wildfires are affecting mail and parcel delivery in certain communities. Canada Post has implemented contingency measures to serve residents of these communities and to keep them connected.
Read moreUpdate on Public Service Alliance of Canada strike
The Public Service Alliance of Canada – Union of Taxation Employees (PSAC-UTE) and the Canada Revenue Agency (CRA) have reached a tentative agreement. With this agreement, the national PSAC strike is now over and CRA employees are required to return to work on May 4.
Read moreImportant information for customers affected by flooding in Ontario communities
Flooding is impacting communities in Ontario, including evacuation orders or evacuation alerts for residents of Kashechewan and Fort Albany.
Read moreOutage details - Sunday May 7 from midnight until 6 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreImportant information for customers affected by wildfires in Alberta Communities
Wildfires are impacting communities in Alberta, including an evacuation order for Wildwood (T0E 2M0).
Read moreService Alert: No interruption in service for New Brunswick, Monday, May 1, 2023
The Public Service Alliance of Canada (PSAC) has reached a tentative agreement with the federal government for most of the workers who had been on strike. However negotiations and strike activity continue for Canada Revenue Agency (CRA) employees with PSAC – Union of Taxation Employees (PSAC-UTE). This means picketing continues at some sites that could impact the delivery of mail and parcels.
Read moreService Alert: Interruption in service for regions of New Brunswick, Friday, April 28, 2023
Public Service Alliance of Canada (PSAC) members working for the federal government began strike action on April 19. Picket lines are expected at hundreds of locations across the country.
Read moreService Alert: Interruption in service for Greater Saint John, N.B. area Thursday, April 27, 2023
Public Service Alliance of Canada (PSAC) members working for the federal government began strike action on April 19. Picket lines are expected at hundreds of locations across the country.
Read moreService Alert: Interruption in service for Greater Saint John, N.B. area Wednesday, April 26, 2023
Public Service Alliance of Canada (PSAC) members working for Treasury Board and the Canada Revenue Agency began strike action on April 19. Picket lines are expected at hundreds of locations across the country.
Read moreOutage details - Saturday, April 8 at 9 p.m until Sunday, April 9 at 9 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details - Saturday, April 1 at 9 p.m until Sunday, April 2 at 7 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details - Saturday March 25 at 9 p.m. until Sunday March 26 at 7 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details- Saturday, March 4 at 9 p.m. until Sunday March 5, at 9 a.m. Eastern Time (ET)
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details- Saturday, February 4 at 11 p.m. until Sunday February 5, at 6 a.m. Eastern Time (ET)
We're upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details- Saturday, Jan 21 at 9 p.m. until Sunday Jan 22 at 7 a.m. Eastern Time (ET)
We're upgrading our website and online tools to serve you better. As a result, some of our online services will be unavailable during this upgrade.
Read moreHoliday closures and mail collection from mailboxes and post offices during the holidays
Canada Post will be closed on December 26 and 27 for Christmas and Boxing Day, as well as January 2 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.
Read moreUpdate on Rankin Inlet Post Office
The Rankin Inlet Post Office is currently experiencing a delay with Regular and Expedited parcels; Priority and Xpresspost parcels continue to move as expected. We are prioritizing lettermail to ensure that your important mail and documents continue to arrive in a timely manner.
Read moreOutage details- Sunday November 6th, 12:00 AM- 6:00 AM Eastern Time
We're upgrading our website and online tools to serve you better. As a result, some of our online services will be unavailable during this upgrade
Read moreCanada Post offers free Mail Forwarding Service to those affected by Hurricane Fiona
Effective immediately, Canada Post is offering free Mail Forwarding Service for up to 12 months to eligible residents and businesses displaced by Hurricane Fiona.
Read moreOutage details
We're upgrading our website and online tools to serve you better. As a result, our online services are unavailable during this upgrade.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details
We are upgrading our website and online tools to serve you better.
Read moreOutage details
We're upgrading our website and online tools to serve you better. As a result, our online services are unavailable during this upgrade.
Read moreOnline Tool Outage
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOnline Tool Outage
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreHoliday closures and mail collection from mailboxes and post offices during the holidays
Canada Post will be closed on December 27 and 28 for Christmas and Boxing Day, as well as January 3 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.
Read moreHoliday closures and mail collection from mailboxes and post offices during the holidays
Canada Post will be closed on December 25 and 28 for Christmas and Boxing Day, as well as January 1 for New Year’s Day with no regular collection or delivery of mail on these days. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.
Read moreImportant information for customers affected by flooding in Fort McMurray, Alberta
This morning, Canada Post is opening a new temporary postal facility in order to better process the mail and facilitate mail pick-ups.
Read moreImportant information for customers affected by flooding in Fort McMurray, Alberta
Your Fort McMurray Canada Post team continues its efforts to reinstate postal services to all residents of our community with the opening a new postal facility. This facility will allow us to better process the mail and make items available for pick-up. The address and business hours of the new location will be provided on Tuesday (May 19) morning.
Read moreImportant information for customers affected by flooding in Fort McMurray, Alberta
Fort McMurray Canada Post employees – your family members, friends and neighbours – are working hard to reinstate postal services to all residents of our community.
Read moreImportant information for customers affected by flooding in Fort McMurray, Alberta
Once again in these challenging times for Fort McMurray residents and businesses, Canada Post is working hard to keep you connected. The flooding has had an impact on one of our delivery facilities and we are working hard on getting an alternate facility up and running.
Read moreImportant Changes to Canada's Postal Service
OTTAWA - Canada Post understands the important role the postal service plays and is committed to serving Canadians while taking action to keep our people and our communities safe. To do so effectively in these challenging times, we will continue to review and quickly adapt our approach with health and safety as our primary goal.
Read moreCOVID-19 Public update
As the situation caused by the coronavirus (COVID-19) quickly evolves, we want to assure you that all of us at Canada Post are doing everything we can to keep our employees, customers and the communities we serve safe.
Read moreStatement on COVID-19
As we continue to serve Canadians across the country, Canada Post is closely monitoring the coronavirus (COVID-19) pandemic.
Read moreService update for Newfoundland
Postal service in Newfoundland continues to be impacted by the effects of severe winter weather in St. John’s and other communities.
Read moreMail collection from mailboxes and post offices during the holidays
On December 24 and 31, mail will be collected from mailboxes and post offices earlier in the day than usual. Community mailboxes and street letter boxes will be cleared as early as 8:00 am local time, and mail will be collected from post offices as early as noon local time. Items deposited after mail is collected on December 24 or 31 will be processed the next business day.
Read moreImportant information for evacuated communities in Manitoba
Communities and regions where mail cannot be delivered can pick up their mail (including Canada child benefit cheques) at the following post offices
Read moreCanada Post is resetting passwords for online accounts
Canada Post is resetting passwords for all online customer accounts, starting on October 16, 2019. Customers with online accounts will receive an automated email from Canada Post that includes the steps to reset their password.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreImportant information for evacuated residents affected by the wildfires
Wildfires are affecting mail and parcel delivery in certain communities of Alberta. Canada Post has put contingency measures in place to serve residents of these communities.
Read moreImportant Information for customers affected by the flooding in Ontario, Quebec and New Brunswick
Canada Post is delivering mail to the impacted areas where it is safe to do so. We continue to assess the situation and options in all areas to serve you as conveniently as possible.
Read moreCanada Post responds to special examination report
Canada Post is pleased that a special examination by the Office of the Auditor General of Canada and KPMG found that Canada Post has good practices in place to oversee the running of the Corporation and to manage its operations. The special examination report can be found here.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreCanada Post will be closed on Tuesday, January 1 for New Year's Day
Canada Post will be closed on Tuesday, January 1 for New Year's Day with no regular collection or delivery of mail on this day.
Read moreCanada Post will be closed on Tuesday, December 25 and Wednesday, December 26 for Christmas
Canada Post will be closed on Tuesday, December 25 and Wednesday, December 26 for Christmas, with no regular collection or delivery of mail on these days.
Read moreParcel service temporarily suspended to Uruguay
Mail delivery restored.
Read moreMail and parcel services to Belgium experiencing delays
Delays are expected for all mail items sent to Belgium between November 5 and November 13, 2018 due to postal strike activity by Belgian Post employees.
Read moreCanada Post will be closed on Monday November 12 for Remembrance Day
Canada Post will be closed on Monday November 12 for Remembrance Day, with no regular collection or delivery of mail on this day. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.
Read moreMail and parcel service to Guatemala resumes
Effective immediately, mail and parcel service to Guatemala has resumed, as the destination country has re-established its postal service. Mail and parcels destined for Guatemala will again be accepted by Canada Post.
Read moreCanada Post will be closed on Monday, October 8 for Thanksgiving Day
Canada Post will be closed on Monday, October 8 for Thanksgiving Day, with no regular collection or delivery of mail on this day.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreCanada Post will be closed on Monday September 3 for Labour Day
Canada Post will be closed on Monday September 3 for Labour Day, with no collection or delivery of mail on this day. Corporate post office locations will be closed, but post offices operated in authorized franchise locations may be open according to the hours of service of the host business.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreDiscovery Day in Yukon
Canada Post will be closed on August 20 for Discovery Day in Yukon, with no collection or delivery of mail on this day.
Read moreNOR-PEL strike action in Atlantic Canada
NOR-PEL Inc. employees in Atlantic Canada represented by the Canadian Union of Postal Workers (CUPW) continue to strike. NOR-PEL Inc. employees provide delivery and pickup support services under contract to Canada Post. They are located in Cape Breton NS, New Glasgow NS and St. Stephen NB.
Read moreCanada Post will be closed on August 6 for the holiday Monday
Canada Post will be closed on August 6 for the holiday Monday, with the exception of Quebec and Yukon, with no collection or delivery of mail on this day.
Read moreCanada Post will be closed on July 2 for Canada Day
Canada Post will be closed on July 2 for Canada Day, with no collection or delivery of mail on this day. Corporate post office locations will be closed on July 1 and 2. Post offices operated in authorized franchise locations may be open according to the hours of service of the host business.
Read moreSaint-Jean-Baptiste Day in Quebec
On June 25, Canada Post will be closed for Saint-Jean-Baptiste Day in Quebec, with no collection or delivery of mail on this day. Corporate post offices will be closed on June 24 and 25. Post offices operated in authorized franchise locations may be open according to the hours of service of the host business. This applies to Quebec post offices only.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreExpanding the reach of the Xpresspost™ - International and Tracked Packet™ - International services
Effective May 14, 2018, we’re excited to offer Xpresspost - International to 7 additional countries (as a replacement for the International Parcel - Air service)
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreEaster
Canada Post will be closed on Friday, March 30 and Monday, April 2 for holiday hours, with no collection or delivery of mail on these days. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during this upgrade.
Read moreNew Year’s Day
Canada Post will be closed on Monday, January 1 for New Year’s Day, with no collection or delivery of mail on that day. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.
Read moreHoliday Closures
Canada Post will be closed on Monday December 25 and Tuesday, December 26th for the holiday season, with no collection or delivery of mail on these days. Canada Post post offices will also be closed, but post offices operating in authorized franchise locations may be open according to the hours of service of the host business. For hours of business, customers can contact their local post office outlet.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window:
Read moreMail/Parcel pickup and delivery is unavailable on Monday, November 13, 2017, to observe Remembrance Day
Canada Post will not be operating on Monday, November 13, 2017 to observe Remembrance Day. As a result, scheduled or on-demand pickups will not be performed on this day, but will resume on Tuesday, November 14.
Read moreMail and parcel service to Costa Rica and St. Martin (French) resumes
Postal services to Costa Rica and St. Martin (French part of the island) have been restored following the disruption caused by hurricanes in the region.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window
Read moreMail and parcel service suspended to Guatemala
Effective immediately, services for parcels and letters to Guatemala are suspended at the request of the postal operator in the destination country.
Read moreMail and parcel service to Dominica and Mexico resumes; Caribbean service back to normal
Postal services to Dominica and Mexico have been restored following the disruption caused by extreme weather conditions in the region. Mail and parcels destined to Dominica and Mexico will again be accepted by Canada Post. Service to previously affected destinations in the Caribbean is now back to normal.
Read moreIMPORTANT INFORMATION FOR EVACUATED RESIDENTS DUE TO FOREST FIRES
To help restore delivery of mail and parcels as soon as possible to displaced residents of certain regions affected by forest fires, residents can register for free mail forwarding services at any post office across the country or online. Details below:
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.
Read moreeBay sellers are now able to sync their eBay orders with Shippo
eBay sellers are now able to sync their eBay orders with Shippo and have access to Canada Post Shipping labels. Shippo can be used to get rates and purchase shipping labels across multiple channels, all from one platform.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.
Read moreNOTICE REGARDING USE OF OBSOLETE C.O.D. SHIPPING LABELS
Please note that any item shipped using the obsolete manual C.O.D. labels after April 3, 2017 will be returned to you as our network will no longer support these labels.
Read moreEmail/Virus - Notice to Canada Post Customers
New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to confirm their address for a parcel delivery. We wish to remind customers to not click on any links or open documents. These fraudulent messages are known as "phishing" and may contain viruses.
Read moreOutage details
We are upgrading our website and online tools to serve you better. Some of our online tools will be unavailable during the following maintenance window.
Read moreResumption of mail and parcel service to Guatemala
Services for parcels and letters to Guatemala have resumed. Mail and parcels destined for Guatemala will again be accepted by Canada Post.
Read moreOngoing suspension of mail and parcel service to Guatemala
Services for parcels and letters to Guatemala continue to be suspended at the request of the destination country.
Read moreHoliday service and scheduled pickups
Canada Post will be closed on Monday, December 26, and Tuesday, December 27, 2016, as well as Monday, January 2, 2017.
Read moreMail and parcel service temporarily suspended to Bolivia
Effective immediately, service for parcels and letters to Bolivia are temporarily suspended as carriers are experiencing capacity constraints and are imposing an embargo to this destination. Canada Post is seeking alternate routing arrangements.
Read moreMail and parcel service suspended to Guatemala
Effective immediately, services for parcels and letters to Guatemala are suspended at the request of the postal operator in the destination country, due to staffing and logistical difficulties it has been encountering.
Read moreOutage details
We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.
Read moreOutage details
We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.
Read moreOutage details
We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.
Read moreMail/Parcel pickup and delivery is unavailable on Friday, November 11 to observe Remembrance Day
Canada Post will not be operating on Friday, November 11, 2016 to observe Remembrance Day.
Read moreOutage details
We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable during the following maintenance window.
Read moreExpanding the reach of the Xpresspost International service
We’re excited to offer Xpresspost International service to 19 additional countries. Effective October 24, you will be able to ship items using Xpresspost International, instead of using International Air Parcel, which is slower and lacks the features Xpresspost International has to offer.
Read moreOutage details
We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable.
Read moreOutage details
We are upgrading our website and online tools to serve you better this holiday season. Some of our online tools will be unavailable.
Read moreSamsung Galaxy Note 7 Devices
Following potential safety concerns raised by the manufacturer, Canada Post will not be accepting Samsung Galaxy Note 7 Devices for delivery.
Read moreUpcoming changes to Canada Post Parcels Services
Global e-commerce is increasing rapidly, and with it comes higher expectations from shippers and receivers. Canada Post is committed to improving its services to meet your changing needs and expectations.
Read moreOn-time delivery guarantee suspended for Xpresspost International destined for Australia
Delays are expected for all mail items sent to Australia between September 26 and October 9, 2016 due to strike activity by the Border Protection Department, which oversees customs clearance.
Read more5 Facts about our 2016 Second Quarter Results
We have just released our financial results for the second quarter of 2016. Canada Post made a profit of $1 million this quarter, which is essentially break even. Transaction mail volumes continue to fall, parcel volumes are up again and pension solvency obligations grew by 2 billion. Our growth in parcels won’t be enough to cover our transaction mail declines as well as our pension obligations.
Read moreThere’s a better way: arbitration could resolve negotiations with CUPW
An arbitrator has just resolved negotiations between Canada Post and the Canadian Postmasters and Assistants Association. The group represents more than 5,000 employees in rural post offices across Canada.
Read moreEmail/Virus - Notice to Canada Post Customers
New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to obtain their tracking information.
Read moreDelivery of letters and parcels to Japan may be delayed
Due to strong earthquakes in Japan causing major disruptions to rail and road transport in affected areas, the delivery of letters and parcels may be delayed.
Read moreMail and parcel service to Belgium resumes
Effective immediately, postal service for parcels and letters to Belgium has resumed. Canada Post has made contingency arrangements to offset the impact to mail flow due to the temporary closure of the Brussels Airport.
Read moreMail and parcel service temporarily on hold to Belgium
Due to the temporary closure of Brussels Airport, air letters, parcels and Xpresspost items destined for Belgium will be temporarily held.
Read moreMail and parcel service temporarily suspended to Cuba
Effective immediately, services for parcels and letters to Cuba are temporarily suspended due to infrastructure improvements at the José Martí International Airport in Havana.
Read moreMail and parcel service to Peru resumes
Effective immediately, postal service for parcels and letters to Peru has resumed. The postal strike in Peru from November 2015 has ended and all postal services are now operating normally.
Read moreMail and parcel service to Peru suspended indefinitely
Effective immediately, service for parcels and letters to Peru is not available due to an ongoing labour dispute and service is suspended indefinitely.
Read moreEmail being circulated which suggests that prices are not consistent between post offices
There’s an email being circulated which suggests that prices are not consistent between post offices. Let’s clear this up: This email is false. Here’s why:
Read moreHoliday scheduled pickups and deliveries
Canada Post will be closed on Friday, December 25, Monday, December 28, 2015 and Friday, January 1, 2016.
Read moreMail/Parcel Pick-up and delivery is unavailable on Wednesday, November 11 to observe Remembrance Day
We will not be operating Nov. 11, Remembrance Day. This affects pickups and expected delivery dates. Some exceptions apply.
Read moreOn-time delivery guarantee for Xpresspost International items destined to Brazil is temporarily suspended
Due to a labour disruption in Brazil, the delivery of letters, parcels and EMS items may be delayed. Consequently, effective September 16, the on-time guarantee for Xpresspost International items destined to Brazil is temporarily suspended.
Read moreKorea Post is changing its postcode system
Korea Post is moving from a 6-digit postcode to a 5-digit postcode system.
Read moreMail and parcel service to Yemen suspended
Effective Apr. 20, 2015, all Yemen-bound mail accepted by Canada Post will be returned to sender. Once postal service has resumed, customers will be able to resend their mail items at no additional charge.
Read moreMail and parcel service temporarily suspended to Yemen
Effective immediately, postal service for parcels and letters to Yemen is temporarily suspended.
Read moreEmail/Virus - Notice to Canada Post Customers
New emails using Canada Post’s name or brand are circulating, inviting customers to either click a link or open a document to obtain their tracking information.
Read moreImportant notice to our customers about the Heartbleed security risk
Canada Post offers customers the highest security for the online and mobile delivery of postal services and confirms that its services were not impacted by the Heartbleed bug.
Read moreMail and parcel service temporarily suspended to the Crimean peninsula in the Ukraine (postal codes 95000-99999)
The designated postal operator of Ukraine has informed member countries of the Universal Postal Union of difficulties in delivering postal items to addressees in the Crimea and Sevastopol. This is due to the current situation in Ukraine and in particular on the Crimean peninsula.
Read moreProtecting Canada Post’s Future
In less than a decade, digital communication has eaten away at the core business of Canada Post, putting at risk a corporation that had survived 250 years of dramatic change.
Read moreStatement Regarding Surcharge on Parcels to Fort McMurray
As part of Canada Post’s competitive pricing structure for parcels, the corporation introduced a surcharge of $5 on incoming parcels to Fort McMurray following similar moves by others in the delivery business.
Read moreCanada Post strengthens efforts to alert customers of weather-related delivery issues
Canadians rely on Canada Post to deliver their mail and parcels on a regular basis. That expectation is built over many years of serving our customers, even when faced with difficult weather challenges.
Read moreChanges to Light Packet™ service
Canada Post is making changes to its Light Packet service, beginning in January 2014. Light Packet is an economical service that allows customers to ship small goods up to 500 grams to the U.S. or to an international destination.
Read morePostal Service to the Philippines following Typhoon Haiyan
As of November 14, 2013 Canada Post has not received any official communication from Philippine postal authorities, the UPU or international transportation suppliers to indicate that letter or parcel delivery in the Philippines is suspended.
Read moreClick here to Buy & Sell…Click Fraud?
Internet advertising is certainly booming… the days of putting up posters in local neighbourhood community centres about yard sales and other classifieds is quickly migrating over to online channels. And why not – a few clicks now allows consumers to connect with interested buyers and sellers faster than ever.
Read moreMail service to Syria suspended
Effective immediately, postal service for parcels and letters to Syria is not available because transportation issues in that country no longer allow us to ensure secure delivery of the mail.
Read moreCanada Post must deliver all mail as required under the Canada Post Corporation Act and Regulations
Canada Post must deliver all mail as required under the Canada Post Corporation Act and Regulations. These requirements are similar to those followed by many other countries.
Read moreCanada Post warns Canadians about Fraud Scam
Canada Post is warning Canadians to be aware of a recent scam in which some individuals are receiving a letter fraudulently using the Canada Post logo and identified as coming from Canada Post.
Read moreEmail suggesting discrepancy in pricing between Canada Post corporate outlets and private postal outlets is false
Canada Post wishes to alert customers that an email containing misinformation regarding discrepancies in pricing between Canada Post corporate outlets and private postal outlets has resurfaced.
Read moreREMINDER: Pricing at postal outlets
Please note that an email containing misinformation regarding discrepancies in pricing between corporate Canada Post outlets and private postal outlets is currently circulating on the internet.
Read moreTips for spotting fraudulent solicitation letters
Have you received a letter that has a Canada Post logo on it and is identified as coming from Canada Post, asking you to secretly pose as a customer sending funds using electronic money transfer services such as Western Union or MoneyGram and explaining that your role is to help rate the performance level of the money transfer service offered at Canada Post or Shoppers Drug Mart outlets or other establishments?
Read moreFrom electronic to paper: Fraud can happen anywhere
March is Fraud Prevention Month and Canada Post wants to remind customers that fraud, identity theft and other types of scams can happen anywhere – in your mailbox or recycle bin, via email, on the telephone, and more.
Read moreCanada Post Corporation - Special Examination Report 2009
Canada Post Corporation - Special Examination Report 2009
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